Shipping Details

Last updated: July 31, 2026

At Cupheal.store, we strive to deliver your orders as quickly and safely as possible. Please read our shipping policy below.

1. Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays. You will receive an email notification with tracking information once your order has been shipped.

2. Shipping Times

Destination	Estimated Delivery Time
Australia	5–8 business days
United States	7–14 business days
United Kingdom	7–14 business days
Europe	10–18 business days
Rest of World	14–21 business days

3. Shipping Rates

Shipping rates are calculated at checkout based on your location and order weight. We offer free shipping on orders over a certain threshold — please check the checkout page for current promotions.

4. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on the carrier’s website.

5. Customs & Duties

For international orders, customs fees, import duties, and taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in our product prices or shipping fees.

6. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date at support@cupheal.store and we will work to resolve the issue promptly.

7. Contact Us

For any shipping-related questions, please reach out to us at support@cupheal.store.