Privacy policy

Privacy Policy

Last updated: July 31, 2026

At Cupheal.store, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website or make a purchase.

1. Information We Collect

When you visit our store or place an order, we may collect the following information:

  • Personal identification information: Name, email address, phone number, billing and shipping address
  • Payment information: Credit card details (processed securely through our payment providers — we do not store card details)
  • Device and usage data: IP address, browser type, pages visited, and time spent on our site
  • Communications: Any messages or emails you send to us

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and customer support responses
  • Improve our website and product offerings
  • Send promotional emails and offers (you may opt out at any time)
  • Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and fulfilling orders (e.g., shipping carriers, payment processors), subject to confidentiality agreements.

4. Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can choose to disable cookies through your browser settings, though this may affect some features of our site.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications
  • Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at support@cupheal.store.

7. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@cupheal.store.